Frequently Asked Questions
Sure! “Managed IT” solutions may sound specially made for big companies, but the truth is that managed services focus on the needs of any size business. By offering the basic services that keep any size business running, Mac IT Technology Solutions will help you save time, money and help a small company get the most out of its regular work day. Don’t wait to break something to start taking care of your IT assets.
We will come into your office to understand your needs related to Network and Wiring. Usually, the service includes installing computer systems and installing an easy to change wiring system. Also, we will implement cabling system accordingly to your interest, and offer local support and skilled technicians to help you by phone if you have any question.
If you have a problem that cannot be fixed over the phone or remotely, then we immediately come to your office to make the repairs.
It is not a problem if you have a designated IT Support person or in-house IT department to handle day-to-day issues. You can count on us for strategic advice, technical support or even second opinion.
As soon as we define your needs and goals, we will start to install everything you need to get your business running.
Data Backup Plans are critical and must be evaluated for each client’s business. Generally speaking, we have standard backup plans that we recommend for most clients, and we customize the plan as necessary to meet the needs of individual clients. Our standard plans include routine full backups with incremental backups between full backups.
VoIP phone means Voice over Internet Protocol, and is a phone service that is operated using your Internet WIFI connection. There are two types of VoIP services: phone-based and computer-based. Not like traditional landlines, VoIP uses your phone or computer to call the number via the Internet. The call is converted to data packets and sent over the Internet instead of through the copper wires that make up a standard PSTN network.
Video conferencing is an interactive way of communication that uses telephone or Internet technologies in order to allow people at different locations to come together for a meeting. It is a great way to talk to clients or even employees that are working remotely.
Surveillance equipment cameras can protect your business and employees from criminals, discourage illegal activity and help deter employee from thieving. Surveillance cameras may also increase productivity by discouraging unnecessary breaks.
Sure! We’re your go-to company for every technology solutions that your business needs. Give us a call to schedule a meeting.